Timothy J Gorman
 
Objectives
  • To secure a senior position in Website Information Architecture, Design and Development.
  • To leverage distinct business, education and artistic experience toward improving usability and aesthetics.
  • To contribute proven technical expertise in increased website functionality and user satisfaction.
 
Education
 
University of Kansas, Lawrence, KS, 1989 - 1992
M.F.A. in Industrial Design
Graduated with honors. G.P.A.: 3.98
 
Tennessee Technological University, Cookeville, TN, 1988
Non-degree postgraduate research in Industrial Design
 
University of Michigan, Ann Arbor, MI, 1982 - 1986
B.F.A. in Industrial Design and Metalsmithing
 
Work Experience
 
U.S. Bank, 2002 - present
U.S. Bank (www.usbank.com) is a Fortune 500 company with over 55,000 employees in 35 states in the Midwest and western U.S.
 
Senior Information Architect
  • Create design standards for the user interface of the U.S. Bank Intranet applications.
  • Work with developers, business analysts, and project managers to design and develop web applications.
  • Intranet-based web applications to model or otherwise implement internal processes of the bank.
  • Provide design direction and mentorship to a staff of junior designers working on Intranet projects.
  • Design and document corporate standards for the user interface of Intranet applications.
  • Create tools to automate internal design and documentation processes to increase productivity.
  • Develop components of system architecture as needed.
  • Perform heuristic evaluations on existing or proposed applications.
  • Technical writing for help system files, standards, wireframes, training, heuristic evaluations, and gap analysis documents.
  • Responsibilities include design, mentoring, programming and documentation.
Accomplishments
  • Lead designer and information architect for the primary work applications used by 65% of all employees.
  • Lead designer and usability analyst for multiple internal ASP.NET applications.
  • Successfully designed and implemented over a dozen internal web applications, some with user bases in the tens of thousands.
  • Successfully created and implemented the next generation of the U.S. Bank Intranet.
  • Performed heuristic evaluations and suggested design modifications for multiple legacy USBnet applications.
  • Designed and wrote code for intranet help system architecture.
  • Standardized the user experience and steamlined development methodology for USBnet user inteface.
  • Wrote standards for user interface navigation, layout, usability, accessibility, look-and-feel and architecture for all internal ASP.NET web applications.
  • Wrote look-and-feel standards Style Guide for USBnet regular content pages.
  • Wrote user interface standards for news-oriented sites on USBnet.
  • Developed extensions for Visio to aid website wireframe documentation.
Proficiencies
  • Visual Basic for Applications (VBA) for Visio 2003
  • HTML
  • CSS
  • JavaScript/DHTML
  • Adobe Dreamweaver CS3.0
  • Visio 2003
  • Microsoft Office
  • Lotus Notes
  • Rational RequisitePro
  • Rational ClearQuest
  • Adobe Photoshop CS5.0
  • Adobe Acrobat 5.0
Awards
  • 2003 Five Star Service Award
  • 2007 Extra Effort Service Award
  • 2013 Gold Shield Award
 
Firepond, Inc., Minneapolis, MN, 1994-2001
Firepond (www.firepond.com) is a producer of web- and desktop-based software for the Sales Force Automation (SFA) and Customer Relations Management (CRM) industries. Their client base includes healthcare, transportation, aerospace, insurance, telecommunications, and financial services.
 
Principle UI Consultant, 1999-2001
  • Expertise on website usability and user interface design for both product line and client implementations.
  • Managed staff of two design engineers and rotating staff (2-6) on a project-by-project basis.
  • Provided interface design, workflow and site information architecture, storyboarding and documentation, usability evaluation, analysis and testing.
  • Managed Interactive Design project budgets.
  • Clients: Compaq, SBLI, Invesmart
Senior Producer, 1996-1999
  • Provide direct support to Sales, Marketing, Product Development, and Product Implementation teams.
  • Trained new department members.
  • Managed a rotating staff (2-6) on a project-by-project basis.
  • Provided animation storyboarding, documentation, website design and development, and internal training on multimedia tools.
  • Manage project scope creep.
  • Clients: IBM, GM, Renault
Senior Multimedia Developer 1994-1996
  • Provide design, multimedia development, and animation expertise to internal services department.
  • Provided graphic design and illustration, 2D & 3D animation, 3D modeling, multimedia authoring services.
  • Sole Interactive Design producer of all 5 projects for IBM client (budget $1+ million). Projects completed on or under budget.
Accomplishments
  • Lead designer and usability expert for multiple products and product implementations, including:
  • Increased product offering and diversification through design and development of Firepond Internet products: SalesPerformer Manager (opportunity management), Web SalesPerformer (eCommerce), Organization Designer (workforce management), Renewals Preprocessor (health insurance renewals). Led team in redesign and rebranding of complete product line in both 1999 and 2001.
  • Increased usability and customer usage in design of Compaq (http://www.compaq.com) Rack Builder Online, an online product configuration application.
  • Provided complete creative and information architecture services for design of Renault VI (http://www.renaultvi.com) Configurator, an online truck specification engine.
  • Created innovative multi-channel implementation methodology in design of SBLI (http://www.sbliusa.com) Policy Guide, an online life insurance planning application.
  • Developed and taught internal training courses: Introduction to Lingo Scripting, Advanced Lingo Scripting, Interface Basics and Modeling in Alias Power Animator.
Proficiencies
  • HTML
  • DHTML
  • CSS
  • JavaScript/DHTML
  • Lingo
  • Macromedia Director 8.5
  • Macromedia Flash 3.0
  • Macromedia Extreme 3D
  • Macromedia Dreamweaver 4.0
  • Macromedia Freehand 8.0
  • Macromedia SoundEdit 16
  • Alias Power AnimatorDebabelizer
  • Visio 2000
  • Microsoft Word 2000
  • Microsoft Office
  • Microsoft Outlook
  • Microsoft Project
  • Adobe Photoshop 6.5
  • Adobe After Effects
  • Adobe Premiere
  • Adobe Acrobat 4.0
Awards
  • 1999 Innovation Award for design of the Renault VI website.
  • 1997 Initiative Award for design and creation of the IBM "How Networks Work" CD
  • 1995 Innovation Award for creation of the Ford HN80 "Take a Test Drive" CD
 
Ideal Learning, Burnsville, MN, 1993 - 1994
Ideal Learning is a content developer and producer for children’s educational multimedia software for the Macintosh platform. They create custom direct-to-school educational products for the 3rd through 7th grades.
 
Multimedia Author, Animator, Illustrator 1993 - 1994
  • Recruited by Director of Development as a designer and illustrator.
  • Expanded capabilities through self-training to include content development, programming, and 2D animation.
  • Worked with content experts and authors in team environment to fulfill all requirements ahead of schedule.
  • Responsibilities include design, authoring, illustration and animation.
Accomplishments
  • Illustrated over a dozen children's stories and supporting educational materials.
  • Worked in both traditional and new media and in multiple styles.
Proficiencies
  • Macromedia Director
  • Studio 8
 
University of Kansas School of Art and Design, Lawrence, KS, 1989 - 1992
The University of Kansas School of Art and Design is a well respected institution of higher learning, combining both fine and commercial arts in a unique multidisciplinary program.
 
Assistant Instructor
  • Assist or conduct courses in various design disciplines.
  • Responsibilities include development of course materials and lesson plans, conduct and assist primary instructor in conducting classes.
  • Courses taught include Perspective Visualization and Drawing, Industrial Design Studio, Computer-aided Design and Illustration, lectures on design methodology and studio jewelry-making techniques.
Proficiencies
  • Work in both traditional media and computers allowed instructors in many departments
 
Tennessee Tech University Appalachian Center for Crafts, Smithville, TN, 1988
The Appalachian Center for Crafts is a department of Tennessee Technological University residing in Smithville, Tennessee. The focus is on the crafts of woodworking, metalsmithing, textiles, ceramics, and glass.
 
Assistant Instructor
  • Develop an industrial design program.
  • Creation of lesson plans.
  • Assist in the teaching of the introductory product design course.
 
Published Articles
 
Digging in County Tipperary, The Irish Link, No. 55, 1997
Calculation of Steering Wheel Trailing Arm Accommodation Angle on 3-Wheeled HPV’s, Human Power, vol. 13, #2, 1996
Designing the VIA: Methods to Mechanics, University of Kansas Press, 1992